RETURN: PRODUCT NOT FAULTY
RETURN
If you have changed your mind and would like to return the ordered item, you have 14 days from the date of receipt in which to send it back to us.
WHAT CONDITIONS APPLY TO RETURNS?
- Your product must be unused
- Your product must be in its original packaging
- The return must be sent within 14 days of receipt (according to postmark)
- The sender shall bear the return postage costs
- Please complete the form below
- Please note our returns policy
We will process your request as soon as possible!
We look forward to welcoming you back again in the future.
Your Kisag Team
WARRANTY: FAULTY PRODUCT
WARRANTY
We are sorry that our product is not of the usual high quality. We do of course also take responsibility for our devices after purchase.
WHEN CAN I CLAIM ON THE WARRANTY?
- Your product must have suffered a defect within the warranty period
- You must have proof of purchase
- You can only claim on the warranty during the warranty period (as indicated on the proof of purchase)
- Please complete the form below
- Please note our returns policy
We will process your request as soon as possible!
We look forward to welcoming you back.
Your Kisag Team